Privacy Policy

Effective date: 26 June 2026
Cygnnet Publishing respects your privacy and is committed to protecting your personal information.
This Privacy Policy explains what information we collect, how we use it and your rights regarding your personal data.

1. Information We Collect

When you place an order or contact us, we may collect:

your name;
shipping and billing address;
email address;
telephone number (if provided);
order details;
payment information processed by our payment provider.

We do not store your payment card details.

2. How We Use Your Information

We use your personal information to:

process and deliver your orders;
communicate regarding your purchase;
respond to enquiries;
provide customer support;
comply with legal and accounting obligations.

We do not sell or rent your personal information to third parties.

3. Payment Processing

Payments are processed securely through our payment service provider.
Your payment information is handled directly by the payment provider in accordance with their own privacy policies.

4. Shipping

To deliver your order, we share the necessary shipping information with postal or courier services.
Only the information required to complete the delivery is provided.

5. Data Retention

We retain personal information only for as long as necessary to fulfil orders, comply with legal obligations, resolve disputes and maintain accounting records.

6. Your Rights

If you are located in the European Economic Area or the United Kingdom, you have the right to:

access your personal data;
request correction of inaccurate information;
request deletion of your personal data where applicable;
object to certain processing activities;
request restriction of processing;
request a copy of your personal data.

To exercise any of these rights, please contact us at anastasija@cygnnet.com.

7. Cookies

This website uses essential cookies required for the operation of the website and shopping cart.
We may also use analytics cookies, including Google Analytics, to understand how visitors use the website and to improve its performance.
Where required by law, analytics cookies will only be used with your consent.

8. Third-Party Services

This website may use trusted third-party services for payment processing, website hosting and order fulfilment.
These providers process personal data only as necessary to provide their services.

9. Changes to This Policy

We may update this Privacy Policy from time to time.
Any changes will be published on this page with an updated effective date.

10. Contact

If you have any questions regarding this Privacy Policy or your personal information, please contact:

Cygnnet Publishing
anastasija@cygnnet.com